Chris Ivy commission

I have been a fan of Chris Ivy's wok for years. Several years ago, I bought a page of art from him, and he did a free single character pencil sketch. I asked for Flamebird (Bette Kane). I have seen a lot of his commission auctions over the last few years, and back in July (I think) i bought a cover commission from him. I decided on a fantasy Marvel Team-Up piece, featuring Spider-Man and Ms. Marvel. The back and forth was pleasant enough. When I got the art in hand, there was a crease all the way across the page, about 1/3rd from the bottom. I love the image, but the packaging could have been so much better. The art was just placed between a couple of thin pieces of cardboard and then put into a flat envelope. That was just asking for trouble.  I brought it to his attention, and he had said I was the first person who has ever had a problem. He offered a suggestion on how to get the crease out, and that was that.
As I said, the art is fantastic, but it wasn't cheap (at least for me). You can't see the crease too well in the scan, but it is there.

Oh well. Live and learn.